Welcome to Clean Bro, LLC. These Terms and Conditions ("Agreement") govern all professional house cleaning services ("Services") provided by Clean Bro, LLC ("Company", "we", or "us") to the Client ("Client", "you"). By scheduling or receiving services, you agree to the following legally binding terms.
1.1 Payment for all house cleaning services must be received within thirty (30) calendar days of the service date.
1.2 Late payments will incur a fee of ten percent (10%) of the invoice total if unpaid after 30 days.
1.3 If the invoice remains unpaid after sixty (60) days, an additional twenty percent (20%) late fee will apply.
1.4 Accounts past due by ninety (90) days may be referred to collections. Clients are responsible for all associated fees and legal costs.
2.1 All cleaning services are considered final once completed.
2.2 Clients agree to remit full payment following service, regardless of subjective satisfaction, unless a request is submitted under our Satisfaction Guarantee.
2.3 Clean Bro, LLC offers a 24-hour satisfaction guarantee. If you are unsatisfied with your deep cleaning, move-out clean, or standard cleaning, you must notify us within 24 hours for potential resolution or touch-up.
2.4 After the 24-hour window, the Client assumes responsibility for the condition of the property, including any new or accumulated uncleanliness.
3.1 Clients agree to receive invoices via email or approved invoicing platforms.
3.2 Payment must be made electronically via credit card, debit card, ACH transfer, or approved online payment processor.
3.3 Cash and personal checks are not accepted. This ensures secure, trackable, and timely transactions for all parties.
4.1 By hiring Clean Bro, LLC, you acknowledge that we are not liable for any damages, losses, or claims resulting from cleaning services performed in your home or business.
4.2 This includes, but is not limited to, property damage, loss of items, or any incidental or consequential damages.
4.3 Clients are responsible for securing fragile, valuable, or sensitive items prior to any service.
4.4 Clean Bro, LLC shall not be held responsible for accidents or damages arising from undisclosed hazards or pre-existing conditions.
Clean Bro, LLC provides professional cleaning services in Chattanooga, TN and surrounding cities. We specialize in deep cleaning, move-in/move-out cleaning, standard cleaning services, and more.
Governing Law: This Agreement shall be governed by the laws of the State of Tennessee, applicable to contracts performed wholly within the state.
By booking a service with Clean Bro, LLC, you confirm that you have read, understood, and agree to these Terms and Conditions.
For questions or concerns, please contact us at 📧 dalton@cleanbro.co or visit 🌐 www.cleanbro.co